Terms & Conditions

1. Introduction
Welcome to Arkiva. These Terms and Conditions govern your use of our services. By using our platform, you agree to comply with these terms.

2. Data Ownership
All data and content, including call recordings, analyzed through our services remain the exclusive property of your company. Arkiva’s algorithms process and analyze this data to provide insights and recommendations, but we do not claim ownership of your data at any time.

3. Data Analysis
Arkiva utilizes fine-tuned algorithms to analyze your data for actionable insights, such as pricing refinement, competitor analysis, pitch coaching, and sales team evaluation. The processed data is used solely for the purposes outlined in your subscription agreement.

4. User Notification
It is the responsibility of your company to notify users that their calls will be analyzed as part of our service. We recommend that this disclosure be included in any relevant forms or notifications provided to users. Your company is solely responsible for obtaining any necessary consents from users.

5. Privacy and Security
Arkiva is committed to maintaining the confidentiality and security of your data. Our systems are designed to protect against unauthorized access and misuse. For more information on how we handle your data, please refer to our Privacy Policy.

6. Service Usage
You agree to use Arkiva’s services in compliance with all applicable laws and regulations. Misuse of the service, including but not limited to unauthorized access, data breaches, or other malicious activities, is strictly prohibited.

7. Limitation of Liability
Arkiva’s services are provided "as is," without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.

8. Modifications to Terms
Arkiva reserves the right to modify these terms at any time. Any changes will be communicated to you in advance, and continued use of the service constitutes acceptance of the modified terms.

9. Termination
Arkiva may suspend or terminate your access to our services if you violate these terms.